This public resource lets you request deletion of your Shapier account and its associated data, even if you have uninstalled the app or can no longer sign in.
Deletion request
01
Send the request to privacy@shapier.app from the email address associated with the account whenever possible. If you no longer have access to that address, say so without sharing a secret. The request remains pending until a proportionate verification method is agreed. You do not need to reinstall the app to use this page.
02
Deletion starts only after confirming that the request comes from the account owner. This step protects the account from a deletion request made by someone else and must remain proportionate to the situation. Shapier will never ask for your password or health logs for this verification.
03
The request covers the Shapier account and personal data associated with it across Shapier services, including the profile, preferences, training, nutrition, hydration and progress histories, notification tokens, and photos or files added to the account.
04
If some information must be retained for a legitimate reason applicable to your request, Shapier will tell you what information is affected, why, and which retention rule applies. No general retention period should be inferred from this page.
Manual process
The button opens a prefilled email. Your request is sent only after you confirm it in your email app. When possible, use the address linked to your account and never include your password or health data in the email.
